General Terms and Conditions between Wala Advies and the Client
Article 1. General
These General Terms and Conditions apply as soon as the client has requested the assistance of the contractor. All provisions of these terms are binding between the parties, insofar as they have not been expressly deviated from in writing.
In these terms the following definitions apply:
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Contractor: the natural person or legal entity performing the activities referred to in Article 2.
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Client: the natural person or legal entity requesting the assistance of the contractor.
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Assignment: the activities to be performed by the contractor, as determined in mutual consultation between client and contractor, and the conditions under which they are to be carried out.
Article 2. Scope
All offers are non-binding unless the contractor has expressly stated otherwise in offers or quotations.
The contractor’s activities may include, among others:
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maintaining complete bookkeeping and/or administration,
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preparing annual accounts,
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filing tax returns and handling related matters,
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providing financial, fiscal and/or business advice,
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performing all acts and activities that may be useful in connection with the above services.
A client who has once contracted under these terms is deemed to have tacitly agreed to their applicability to subsequent agreements.
Article 3. Formation of the Agreement
The agreement is concluded at the moment the contractor accepts the assignment. This also applies to amendments.
If the client’s interest requires immediate performance, or if immediate delivery has been requested, the agreement is deemed concluded once the contractor has commenced performance.
Article 4. Obligations of the Contractor
The contractor shall safeguard the client’s interests to the best of their knowledge and ability, insofar as possible within the assignment.
The contractor shall perform the work in accordance with applicable professional regulations.
The manner in which administration and other work are performed must comply with legal requirements and the client’s responsibilities.
If the work aims to achieve a specific financial result, this result is not guaranteed.
Article 5. Obligations of the Client
The client must:
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refrain from actions that hinder execution of the assignment,
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provide all data, information and documents timely, fully and correctly.
Article 6. Confidentiality
The contractor undertakes to treat all assignment-related data and documents as confidential.
The contractor is not liable for breaches of confidentiality by employees if prevention was not reasonably possible.
Article 7. Cooperation with Third Parties
The contractor may engage external specialists after consultation with the client.
No liability is accepted for their work.
Article 8. Shortcomings of the Contractor
The contractor is only liable for direct damages resulting from shortcomings that could have been avoided with normal professional care.
They must remedy shortcomings free of charge if repair costs do not exceed the fee charged. If higher, repair occurs only after written client approval.
Liability expires no later than 60 months after submission of the tax returns for the relevant fiscal year (plus granted extensions).
Liability also lapses if:
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the contractor was not allowed to attend a tax audit,
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was not allowed to remedy the shortcoming,
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third parties were engaged without involvement.
Shortcomings must be reported within 1 month of discovery.
Liability is limited to professional indemnity insurance coverage.
Article 9. Shortcomings of the Client
The contractor is not liable for errors resulting from the client’s failure to meet obligations (Article 5).
Repairs are at the client’s expense.
Article 10. Termination by the Client
The client may terminate the assignment at any time via registered letter.
A transition period of at least one month applies to enable transfer of administration.
Death of the client does not terminate the assignment; rights pass to heirs.
Article 11. Suspension / Termination by the Contractor
The contractor may suspend or terminate the agreement if the client:
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fails to meet obligations,
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files for bankruptcy or moratorium,
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is subject to seizure,
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liquidates or transfers the business,
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fails to pay invoices.
Article 12. Submission, Delivery Time and Delivery
Documents shall be submitted and delivered in the form and manner determined by the contractor.
Failure entitles the contractor to suspend work without liability.
Article 13. Right of Retention
The contractor may retain documents until all outstanding invoices, interest and damages are paid or secured.
This includes books, records and data carriers.
Article 14. Force Majeure
Includes:
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strikes,
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theft,
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government measures,
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fire,
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computer failures,
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epidemics,
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data loss,
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war,
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water damage.
The contractor may terminate the agreement or extend deadlines.
If force majeure lasts longer than one month, the client may terminate.
Payment obligations remain.
Article 15. Financial Provisions
Unless agreed otherwise, remuneration is a fixed monthly fee.
Estimates are provided upon request.
Article 16. Invoicing
Invoices must be sufficiently specified.
Article 17. Complaints
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Complaints: within 30 days.
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Response: within 14 days.
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Complaints do not suspend payment.
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Invoice complaints: within 14 days.
Article 18. Intellectual Property
All IP rights relating to software, systems, methods and reports remain exclusively with the contractor, during and after the assignment.
Article 19. Payment
Invoices payable within 14 days.
After due date:
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statutory interest applies,
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collection costs min. 15% (min. €70),
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legal costs apply.
Payments are allocated to:
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costs,
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interest,
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oldest invoices.
Article 20. Disputes
Dutch law applies.
Disputes are settled by Alexia Law or the competent court in the contractor’s district.
Privacy Statement – Wala Advies (English Translation)
Administratiekantoor Wala Advies, Kamerlingh Onnesweg 2, 3316 GL Dordrecht, Chamber of Commerce no. 74589377, is responsible for processing personal data.
Responsibility
We process personal data on your behalf or as controller, depending on the service (e.g., payroll).
Data We Process
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name,
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address,
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bank account,
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phone,
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email,
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other necessary data.
Special Categories
For tax and payroll:
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BSN number,
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ID copy,
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identity verification (Wwft).
Retention Period
Data is kept as long as necessary or legally required.
Sharing with Third Parties
Data is not sold.
Shared only for contract performance or legal obligations.
Cookies
We use:
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technical,
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functional,
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analytical cookies.
You can disable them in your browser.
Your Rights
You have the right to:
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access,
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rectification,
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deletion,
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transfer,
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objection,
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withdrawal of consent.
Contact: monikahoffmanwala@gmail.com
